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Union in the industry

Multifamily isn't one of our verticals. It's our only one.

Union holds membership in fifteen national, state, and local rental housing associations, and Credit Builder is an Affinity Partner of one of them. We pay the dues, sit in the sessions, and get on the plane.

Union team members in conversation with operators around a conference table at an industry event.

We’re already in the room

Fifteen national, state, and local rental housing associations. We sponsor the events, participate in the sessions, and stay involved whether or not there's a deal attached.

Union is a supplier member of each association listed. Membership is not an endorsement, with one exception.

An AMA Affinity Partner

Affinity Partner of the Arizona Multihousing Association

Union Credit Builder is an Affinity Partner of the Arizona Multihousing Association, offered to AMA members as a resident benefit. Member participation funds the programs, advocacy, and education the association runs for the industry.

See the AMA partnership →

Why it matters

Why industry involvement matters

Every vendor in this industry calls itself a partner. This is the version you can check without taking our word for any of it.

See Union on your portfolio

Partnered with the industry

Credit Builder is an Affinity Partner product of the Arizona Multihousing Association, offered to its members as a resident benefit.

On-site with customers

Forty-six customer visits in 2025, and Union on-site for kickoff and training on every deployment. Travel is in the plan, not an escalation path.

Built alongside operators

Union has been built alongside Mark-Taylor since 2018, and every product since has been refined with operators in shared Slack channels.

Contributing to the conversation

Conference sessions, webinars, and member research on what AI leasing actually does, drawn from live deployments rather than a product roadmap.

On the ground since 2018
Two Union team members working alongside a leasing team at a monitor in an open office.

Find Union in your market

Fourteen states, from single-market operators to portfolios spanning seven at once. We join the associations where our customers do business, and we get on planes to the rest.

Arizona
California
Colorado
Florida
Kansas
Kentucky
Missouri
Nevada
Ohio
Pennsylvania
Tennessee
Utah
Virginia
West Virginia

Giving back

We fund the associations we join

Paying dues is the easy part. Where an association will have us, we build a program that sends money back to them, tied to how many of their members actually adopt the product.

Paid per unit, not per logo

In one market we built an affinity program that pays the association a set amount for every unit enrolled in the product. It is a recurring revenue line for them, not a sponsorship cheque or a booth fee.

Tied to real adoption

The association earns when its members actually use the product and their residents actually benefit. If adoption is zero, the payment is zero. Nobody is paying us for a logo placement.

Nobody pays more for it

The program comes out of Union’s side of the economics. Members are not charged a premium to fund it, and residents are not charged a surcharge. The money moves from us to the association.

Operators in conversation at a crowded industry conference session.

Who we build with

Union works with owner-operators and management companies running their own portfolios:

  • Owner-operators and management companies, from 2,000 to 60,000 units
  • Regional operators consolidating four to six point solutions into one system
  • Teams centralizing leasing without giving up the brand promise
  • Operators adding resident-funded revenue with no on-site lift

And if your association is planning a session on AI in leasing, we are glad to come teach it. That is a conversation, not a sales call.

Book a demo →

Operator proof

What being close to operators produces

Union has been built alongside Mark-Taylor since 2018. Here is what that looks like in one portfolio.

100%of prospect calls answered, including after hours
148%improvement in tour conversion, from 7.3% to 18.1%
70%+of calls resolved by the AI agent, no transfer
#1in resident loyalty, 2025 TALi Awards

For association leaders

Bring Union to your association

Planning a session on AI, centralization, or the renter journey? Union takes part in association education, panels, and working sessions, grounded in live multifamily deployments rather than a product pitch.

Invite Union to speak
  • What AI actually changes in leasing
  • Centralizing leasing without sacrificing experience
  • AI and human operating models
  • Measuring AI beyond conversations handled
  • Consolidating the multifamily tech stack
  • New models for resident-funded ancillary revenue

See it on your portfolio

Tell us your portfolio size and where you operate. We will walk your team through Union running the renter journey you already have, and what it would take to go live.

  • A 20-minute call, not a pitch deck
  • 30 days from kickoff to go-live, with Union on-site
  • First resident-funded revenue inside 60 days

Represent an association instead? Talk with our industry team →

Book a demo