Missed call calculator

What do missed leasing
calls cost your portfolio?

Most leasing offices answer 30 to 40% of calls. Enter your own numbers to see how many leases the unanswered calls put at risk.

How many communities you want to model.
calls
Include after-hours and weekend calls.
%
Industry average is 30 to 40%.
%
The rest are residents, vendors, and others.
%
Your estimate. Some will text, chat, or call back.
%
Use your own lead-to-lease rate for phone leads.
$
months

How we calculate it

Every step is your input. Nothing is hidden.

calls a month = communities × calls per community
missed = calls a month × (1 − share answered)
prospects lost = missed × share from prospects × share who never reach you
leases at risk a year = prospects lost × prospect close rate × 12
lease value at risk = leases at risk × monthly rent × lease term