Union vs EliseAI
The EliseAI alternative
built only for multifamily.
EliseAI sells AI for property management and healthcare. Union is an AI-powered CRM for multifamily operators. Marketing, AI leasing, applications, renewals, and resident revenue run on one renter record, and your PMS stays in place.
A fair read
Both are strong products. They are built for different jobs.
Where EliseAI is strong
- A large, established vendorEliseAI names large operators as customers, including Mill Creek Residential and Cardinal Group.
- Resident operations breadthIts ResidentAI line covers move-in, maintenance requests, renewals, and delinquency outreach.
- Language coverageEliseAI states voice support in 34 spoken languages and written replies in 51.
Where Union fits better
- Multifamily is the only businessEvery roadmap decision at Union serves apartment operators. EliseAI also builds for healthcare practices.
- Revenue, not only savingsCredit Builder and Union Security Deposit add resident-funded income. First revenue lands 45 to 60 days after kickoff.
- A team that gets on the planeOnsite kickoff and training, direct Slack access to our team, and weekly working sessions with Product.
- One record from first click to renewalThe AI is built into the CRM. When a renter asks for a person, the handoff carries the whole conversation.
Side by side
EliseAI and Union, row by row.
| EliseAI | Union | |
|---|---|---|
| Industries served | Property management and healthcare | Multifamily only |
| CRM | EliseCRM, sold alongside its AI products | The CRM and the AI are one product on one record |
| Leasing AI | LeasingAI and VoiceAI | Juno answers calls, chat, and texts inside the CRM |
| Resident operations | Move-in, maintenance, renewals, delinquency | Renewals on the same record as the lease |
| Resident-funded revenue | Not listed on eliseai.com | Credit Builder and Union Security Deposit |
| Implementation | Not published | Onsite kickoff. Most operators live in 30 days |
| Pricing | Not published | Per unit, by product. Quote on the first call |
Sources: eliseai.com · EliseAI language support, support.meetelise.com. Union details from gounion.com.
Proof, not promises
Published results from Union's longest-running deployment.
Mark-Taylor Residential runs 140 Class A communities in Arizona and Nevada on Union. Ask every vendor on your list for numbers like these.
Mark-Taylor Residential results on Union. Read the Mark-Taylor story →
Switching from EliseAI
Live in 30 days, with Union onsite.
Switching CRMs is work. Union does most of it with you, in person.
Book the 20 minutes
Bring your EliseAI contract dates and your shortlist. We show Union on your portfolio, with real numbers.
Connect your PMS
Union connects to Yardi, RealPage, ResMan, and Entrata. Your PMS stays the system of record.
Go live in 30 days
Onsite kickoff and training, direct Slack access to our team, and weekly working sessions with Product.
This is our third CRM. With the last two, we were just another number and we never had a successful implementation. Union walked us through step by step.
Questions operators ask
EliseAI and Union, answered.
What are the alternatives to EliseAI for multifamily?
Operators comparing EliseAI often also look at Funnel, Knock CRM (RealPage), Entrata, and Union. They are not the same kind of product. Some are AI layers, some are leasing modules inside a property management suite, and Union is an AI-powered CRM where the CRM and the AI are one product that runs marketing through renewals and resident revenue.
Does EliseAI have its own CRM?
Yes. EliseAI lists EliseCRM among its housing products. When you compare, ask each vendor which parts of the renter's history the AI can see when it answers, and what the leasing agent sees after a handoff.
Can Union replace EliseAI?
Union replaces the leasing CRM, AI chat, AI voice, and application tools around your PMS. If your team relies on EliseAI for maintenance or delinquency outreach, ask us to walk through those workflows on Union before you decide.
How long does it take to switch to Union?
Most operators are live in 30 days. Union is onsite for kickoff and training, and your team gets direct Slack access to ours during the rollout.
How is Union priced?
Per unit, by product, so you pay for what you deploy. If a competitor has quoted you a lower rate, we will beat it. You get a quote on the first call.
Bring EliseAI to a
20-minute comparison.
Same questions you asked EliseAI, answered on your portfolio. Per-unit pricing on the first call.
Based on each vendor's public website. Last reviewed October 19, 2026. Union is not affiliated with, endorsed by, or sponsored by any company named on this page. All product names, logos, and trademarks are the property of their respective owners and are used for identification and comparison only.